The chat is online from 8 am to 7 pm, at other times we are available at mail


ARTESANBAZAR offers you different payment methods, and allows you to pay through the most used credit card circuit. The currency conversion will be carried out automatically by your payment circuit. Safety is a priority for us, and your information will be encrypted.

You can easily pay with:

Credit card;
Prepaid card;
Bank transfer

At the moment we do not accept cash on delivery as payment methods.

According to the rules laid down by Directive 2011/83/UE the buyer, as a consumer (see Art. 2) has the right to withdraw* (Art. 52 and following of the Consumer Code) the purchase of the goods, without any penalty and without a specific reason within 14 days starting from the date of delivery, using the procedure of “manage returns” on the site.

*The right of withdrawal above intended is not applied on tailor-made products or clearly personalized or that, by their nature, can not be returned or that are liable to deteriorate or that quickly perish, or for sanitary or health issues.